Job Description: Museum Assistant

Company: Chinese Canadian Museum
Location: Vancouver, British Columbia (Mainland/Southwest)
Job Category: Programs and Events
Job Type: Hourly
Salary: $$22 - Hourly

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Museum Assistant

  • Lead guided tours of the museum in English, Cantonese, and/or Mandarin
  • Welcome visitors to the exhibition and track admissions 
  • Provide onsite Visitor Services coverage 
  • Lead guided tours of exhibition sites
  • Support administration of volunteer program 
  • Maintain friendly, professional, consistent communication with visitors, staff, and docents. 
  • Maintain clean and organized exhibition and workspace.
  • Provide interpretation in the museum galleries
  • Answer visitor inquiries about exhibitions on view, the Chinese Canadian Museum, Chinatown, and Chinese Canadian history/experiences
  • Ensure following of gallery rules by the public and maintain clean and organized exhibitions and gallery spaces 
  • Provide guidance to supporting volunteers onsite 
  • Help implement special events and programming activities as they arise 
  • Maintain friendly, professional, consistent communication with visitors, staff, and volunteer
  • Facilitate ticket and giftshop item sales
  • Support research, develop and facilitation of public and education programming as needed
  • Assist in writing and editing resources and materials for field trips and programs 
  • Assist in training of new volunteers and education and engagement guides
  • Assist with other public and education programming as needed
  • Compensation: $22/hr; hours will vary based on scheduling needs

 

Qualifications

 

Experience with guest services / customer relations required.

 · Interest in arts, culture, Chinese-Canadian history an asset. 

· Proficient with utilizing MS Office Suite, Excel. 

· Excellent communication skills, both written and verbal 

· Ability to speak Mandarin/ Cantonese a highly prized asset. 

· Compensation: $22/hr; hours will vary weekly based on scheduling needs from 0-35 hours. 

· Positions will be open until filled.